Technical operability in telecommunications

By ensuring and managing the technical operability of telecommunications networks, the reliability and quality of communications services provided by telecommunications operators is guaranteed in different situations. Technical operability means fulfilment of the service quality, reliable performance capacity in normal and disruptive situations, management of the capacity, network neutrality, and interoperability.

FICORA steers and supervises technical operability by issuing obligating regulations and by supervising that the regulations are complied with. In addition, FICORA publishes, for example, guidelines and recommendations to support the steering duties. FICORA also provides guidance related to technical operability and issues, if necessary, separate supervision decisions.

Examples of electronic communications networks and communications services provided in them subject to the steering and supervision of technical operability are fixed and wireless telephone and data networks, terrestrial television and radio networks, cable television networks, IPTV, telephone services, text and multimedia messages, internet access services (i.e. broadband services implemented by various technologies), e-mail, VoIP and instant messaging services provided via internet access, as well as the transmission and distribution of television and radio programmes in mass communications networks.

Regulations concerning technical operability

In order to support the technical regulation, FICORA may issue further regulations for steering technical operability. FICORA's regulations concern the quality of the service provided in communications networks and universal service, interoperability of communications networks and services, and technical characteristics of devices connected to local loop networks. The obligations laid down in the regulations can concern, for example, routing of telephone traffic, management of the communications network capacity, portability of the caller's number between operators, emergency traffic, ensuring or supervision of communications networks, network neutrality of broadband subscriptions (i.e. internet access services).

FICORA's regulations 

Recommendations and other publications concerning technical operability

In addition to the regulations, FICORA steers technical operability in other ways as well, for example by issuing recommendations and by publishing reports.

FICORA's recommendations and publications concerning technical operability 

Telecommunications operators' obligation to notify

According to law, telecommunications operators are obliged to notify, on its own initiative, FICORA of significant faults and disturbances in communications networks or services. The obligation to notify concerns both communications network operators and communications service operators.

The information provided by telecommunications operators is used for monitoring the situational picture of faults and disturbances, as well as for developing provisions. The information provided by telecommunications operators is also used for monitoring systems used by telecommunications operators.

Obligation to notify



Key words: Information security, Internet, Telephone, Television, Mobile phone, Networks, Telecommunications


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