Decisions, regulations and definitions of policy concerning postal operations
FICORA's key decisions, regulations and definitions of policy concerning postal operations can be found on this page.
Universal postal services
FICORA designates through its decisions universal service providers. The decisions are amended, as necessary, if significant changes occur in the availability of services or in the universal service provider's prerequisites to provide services. Changes in conditions can lead to new designations of universal service providers or to mitigated regulation.
Universal service decisions on postal services (in Finnish)
Regulation 61 on the placement of mail boxes (in Finnish)
Supervision of universal service providers and complaints about postal operations
Posti Oy provides FICORA each year with information needed for the supervision of postal services and every six months information on its service points. Based on the information, FICORA assesses whether Posti Oy meets the requirements laid down in the Postal Act and the provisions issued under it.
FICORA also resolves complaints regarding compliance with postal legislation.
Below are the key decisions (in Finnish) issued on the basis of the annual supervision and complaints about postal operations:
FICORA's decision on the fulfilment of delivery of letters falling within the scope of universal service
Decision on the reasonability of the distance from home to the postal service point in the postal code area 20540 Turku
Decision on the reasonability of the distance from home to the postal service point in the area of Lemmenjoki in Inari municipality
Decision on the reasonability of the distance from home to the postal service point in the village of Ylä-Luosta in Rautavaara municipality
Opinion on Itella Posti Oy's national service point network
Supervision of pricing
According to the Postal Act, Posti Oy must price postal services that fall within the scope of universal service so that the prices are affordable. The prices must be cost-oriented and encourage the efficient provision of universal services.
Decision on the pricing of Itella's universal service products
The Supreme Administrative Court revoked FICORA's decision on the pricing of Itella's universal service
Assessment principles regarding the reasonability and cost-orientation of the pricing of universal postal services
Calculation method of the net cost of universal postal service obligations
Regulation 62 on universal postal service providers' cost-accounting systems and system descriptions (in Finnish)
Regulation 63 on audits of universal postal service providers' cost-accounting procedures (in Finnish)