Letters processed in FICORA
Published 01.02.2017 Save the graph data as a CSV file
The figure indicates the number of letters processed in FICORA. If the address information on a letter is incomplete or incorrect, the letter is delivered to FICORA which tries to ascertain the correct addressee or sender. FICORA may open a letter, if it is necessary in order to find out the addressee or sender.
Sent: If the postal item contains information based on which it may be conveyed onward, FICORA returns the item to a postal undertaking to be redelivered either to the addressee or the sender.
In storage: If the contact information of the addressee or the sender cannot be found in the content of the postal item, FICORA keeps the item for six months.
Destroyed: The item will be destroyed if the addressee or sender does not enquire after the item within six months.
FICORA may also open the letter if its content prevents it from being redelivered by aircraft for safety reasons. FICORA removes from the item any content that would prevent its redelivery and returns the item to a postal undertaking for delivery. Any content removed from the item is always destroyed without complying with the six-month period. These items are not included in the figures.