Purchasing a telephone and broadband subscription

When purchasing a subscription, it is recommended to compare operators' supply and prices. When you purchase a broadband or telephone subscription, a subscriber connection agreement is made between you and the operator. The delivery time, quality and other features of the subscription are determined in the agreement.

It is important to remember that everyone has right to read the agreement terms before entering into the agreement. Similarly, everyone has right to obtain the agreement terms to themselves.

Compare first, buy then

When purchasing a subscription, it is recommended to compare operators' supply and prices. Information on prices is available on the page Subscription prices.

Supply of telephone and broadband subscriptions

The mobile network practically covers the entire Finland. Check up-to-date information on mobile coverage areas and achievable data transfer speeds from the operators' websites.

There are regional differences in the availability and prices of fixed subscriptions, as well as in the available subscription speeds. Operators operating in each area provide more detailed information on their websites.

A fibre-optic connection enables a sufficiently fast broadband for future needs, too. The building of fibre connections is mainly based on commercial reasons. However, it is not financially viable to build fibre connections all over in Finland. The building requires state aid. The objective of the Fast Broadband project is that nearly all (more than 99%) permanent places of residence and business and public administration establishments are located no further than 2 kilometres from a 100 Mbps broadband network.

Subscriber connection agreement

When you purchase a broadband or telephone subscription, a subscriber connection agreement is made between you and the telecoms operator. The agreement must be in writing. Information on subscriber connection agreement is available on the page Subscriber connection agreement.

Accessibility of phones, tablets and mobile applications

The Global Accessibility Reporting Initiative (GARI) is a service designed by mobile phone manufacturers that makes it easy to compare the accessibility features of mobile phones and tablets by different manufacturers. The service also provides information about applications that may be useful for people with limitations in hearing or vision.




Key words: Internet , Telephone , Broadband , Mobile phone , Subscription

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