New publication on contractual practices for travel chains

Published 22.12.2017

One of the aims of the Act on Transport Services is to enable one-stop shop solutions for travel chain purchases. The first phase involves single tickets and travel rights in road and rail passenger transport. The new code of conduct provides service providers with guidelines for concluding contracts on travel chains.

Initiated by the Ministry of Transport and Communications, the Lippu interoperability of ticket and payment systems project is a joint effort by FICORA, the Finnish Transport Agency, and the Finnish Transport Safety Agency. During 2017, the project surveyed contractual practices for travel chains defined in the Act on Transport Services to facilitate the conclusion of contracts between service providers.

During the first phase, providers of rail and road transport services will grant other mobility service providers access to their ticket and payment system interfaces, enabling the purchase of single trips through these interfaces.

The provisions on access to data and information systems in the Act on Transport Services take effect from 1 January 2018. For more information, please read the press release by the Ministry of Transport and Communications (in Finnish)

Code of conduct provides guidelines and a checklist

The code of conduct is a recommendation, not an agreement template. The code of conduct for travel chains serves as a guideline and checklist for mobility service providers concluding contracts. The code of conduct was prepared in a joint effort by the government agencies participating in the Lippu project and service providers.

Project report on contractual practices for travel chains defined in the Act on Transport Services [pdf, 1021 KB].(in Finnish)

Interfaces enabling interoperability

To help service providers open up their ticket and payment system interfaces, the Lippu project has also prepared technical interface definitions for single tickets, travel chain related incidents, accessibility, and ticket validity. The definitions serve as an example only. Other implementations are also permitted, as long as the interface meets all the legal requirements. The definitions can be found here.

The Lippu project has focused on technical definitions and contractual matters. The data transferred in a sales interface are partly the same as those in an interface for essential data as provided in the Act on Transport Services. Mobility service providers are required to submit essential data and ticket and sales interface data to the NAP (National Access Point) service catalogue maintained by the Finnish Transport Agency. More information can be found in the press release by the Finnish Transport Agency (in Finnish).

Work on code of conduct continues

We have heard the views of the relevant parties in network meetings, code of conduct workshops and private meetings. The Lippu project will continue to work on the code of conduct in 2018, specifying and complementing the recommendations as necessary. If you have any questions about the code of conduct, please contact us at lippu(at)ficora.fi. Network meetings and workshops (on a needs basis) will be organised in the spring of 2018.

More information about the Lippu project.

Key words: Information security , Network , Ticket system , Travel chain , News , Reports

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