Prices of using mobile devices in Europe approach domestic price level

Published 18.04.2016

Using mobile devices when travelling within the EU becomes significantly cheaper as the maximum roaming charges are reduced towards domestic prices of mobile communications as from 30 April 2016. It is likely that all surcharges will be abolished in 2017.

As a result of the reform, pricing of roaming services will be based on domestic prices added with a small surcharge as from 30 April 2016. Domestic price means a domestic per-unit charge or some other pricing mechanism that determines the price paid by customers in their own country. In subscription packages, for instance, the domestic price is often included in the total price. A surcharge is added to the domestic price. There is price cap set for the total amount of the domestic price and the surcharge.

Roaming fees as from 30 April 2016 (including VAT) are the following:

CALLS MADE Domestic unit price or pricing mechanism EUR 0.062 / call minute EUR 0.2356 / call minute
CALLS RECEIVED No domestic price EUR 0.0141 / received call minute EUR 0.0141 / received call minute
TEXT MESSAGES Domestic unit price or pricing mechanism EUR 0.0248 / text message EUR 0.0744 / text message
DATA CONNECTION Domestic unit price or pricing mechanism EUR 0.062 / megabyte EUR 0.248 / megabyte

Detailed charging rules of roaming services

Operators are free to offer their customers roaming packages and alternative price lists. The operators’ customer services provide more information on available price lists.

The reform has two stages: the transition period starts on 30 April after which the roaming surcharges are intended to be completely abolished in periodic travel. Before the surcharges may be abolished, the regulation of wholesale roaming rates must be reformed and applied in summer 2017. The new pricing model will be specified during 2016 as the reform of regulation on wholesale rates progresses and the European Commission defines the scope of using services at domestic prices.

Elisa will not cut data roaming speed

After discussing with FICORA, Elisa has decided on its own initiative not to cut the data transfer speed when roaming as it planned before. FICORA does not consider it necessary to look into the matter any further.

“We are extremely pleased with Elisa’s decision. It allows customers to choose the data services that best suit their needs when travelling within the EU", explains Director Johanna Juusela.

FICORA’s news release on 18 March 2016 "FICORA investigates Elisa's roaming price policy" (in Finnish)

Updated at 14:40: DNA reduces its prices to the level required by regulations

DNA announced that after discussing with FICORA, it has decided to reduce its roaming prices to the level required by EU regulations. FICORA is satisfied with the decision and does not see any reason to continue the discussions.

FICORA’s news release on 11 April 2016 "FICORA investigates the changes in DNA’s roaming fees" (in Finnish)

Further information

Jukka-Pekka Juutinen, Head of Technical Operability, tel. +358 295 390 523

Johanna Tuohino, Legal Counsel, tel. +358 295 390 637

Key words: Internet , Telephone , Mobile broadband , Mobile phone , Prices , Roaming , Text messages , News

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