Disturbance in FICORA's electronic contact form

Published 02.09.2014

Due to a disturbance discovered in FICORA's electronic contact form, contacts sent via the form may not have reached FICORA. The disturbance began on Friday, 29 August. FICORA is currently investigating the disturbance.

The customers who have sent an enquiry to FICORA via the electronic form between 29 August and 2 September are requested to resend their enquiry by e-mail to kirjaamo(at)viestintavirasto.fi or by mail to FICORA, P.O. BOX 313, 00181 Helsinki.

If your enquiry contains sensitive information, we do not recommend that you send it by e-mail because the information security of an unencrypted e-mail message is weak.

FICORA's customer service can be contacted by telephone between 9am and 3pm.

We apologize for the inconvenience caused by the disturbance.

Further information:

Saara Punkka, Chief, tel. +358 295 390 502
Heikki Tuunanen, Senior Specialist, tel. +358 295 390 504

Key words: Internet , Post , Spectrum , Telephone , Customer service , Contact , Electronic services , News

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