Mobile phone charges sink when travelling within the EU

Published 27.06.2013
As of 1 July 2013, mobile phone calls, text messages and mobile data services will become cheaper when travelling within the European Union. The reduction of charges is based on EU's Roaming Regulation determining price caps for mobile communications services within the EU.

Of mobile phone services, the biggest price reduction will be seen in mobile data services. The maximum price charged from end-customers will decrease by 36%. Mobile data services mean that you can download e-mail, websites, photos or movies to your mobile phone or other mobile device.

Examples of mobile data service prices within the EU as of 1 July 2013:

  • Downloading an e-mail without an attachment (1-20 Kb) costs roughly €0.001-0.011
  • Downloading a website on the internet (300 Kb–3 Mb) costs roughly €0.16–1.67

Maximum roaming service prices from 1 July 2013

The price caps for roaming concern consumer and business customer prices. Roaming services mean calls made or received abroad, text messages sent abroad and mobile content downloaded abroad. As of 1 July 2013, the price caps within the EU will be

  • €0.30 per minute for calls made while abroad (+ initial charging period of no more than 30 seconds)
  • €0.09 per minute for calls received while abroad
  • €0.10 per text message sent while abroad
  • €0.56 per megabyte for a multimedia message sent or received while abroad.

There is no charge for receiving text messages. The prices include value added tax.

Price caps do not concern calls made from Finland to abroad

The price caps are only valid abroad, so they do not concern calls made from one's home country to abroad. Moreover, the prices are in effect only within the EU and in Norway, Iceland and Liechtenstein, so it is advisable to check the prices from your operator when travelling outside these areas. The price caps are applied automatically to all customers, unless they have knowingly selected different roaming tariffs or packages.

Telecoms operators must also use an automatic message service to inform customers of mobile communications prices as they arrive to another country. In addition, operators must provide their customers with a financial limit service which increases the consumers' opportunities to control unexpected mobile data usage expenses when travelling abroad.

Additional information on roaming

Additional information on financial limit services

Further information:

Olli Honkkila, Legal Counsel, tel. +358 295 390 521
Heidi Kivekäs, Communications Network Specialist, tel. +358 295 390 525

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