Contact us

Contact us

Use FICORA's electronic contact forms to ask us questions or send us feedback. You can also use them for making official requests for actions.

All information sent via the electronic contact form is encrypted. If our response to your contact request includes information that is confidential or regarded as sensitive, we will not send our response via unencrypted e-mail. This is because the information security of unencrypted e-mail messages is often weak. In cases like this, we ask you to specify whether you wish to receive the response by letter or phone, and to provide the contact information needed. More information on the security of unencrypted e-mail messages.

This is how we handle your information

Please select topic which relates to your enquiry:

• Television
  • TV fees (at TV fee website)
  • Advertising, sponsorship and product placement
  • Audio and visual disturbances
  • Technical performance of networks
  • Other
• Postal services
  • Postal delivery
  • Other

• Information security
  • Protection of communications confidentiality
  • Information security threats and incidents
  • Safe use of the internet
  • E-mail
  • Other
• Radio frequencies
  • Radio equipment
  • Radio interference
  • Radio frequencies
  • Other

• Telephone and internet
  • Telecom operators' contract terms, retail prices and customer service
  • Availability of telephone and broadband services
  • Complaints about invoicing
  • Technical performance of networks and services
  • Telephone network numbering
  • fi-domain names
  • Other
• Communications
  • FICORA's websites
  • Campaigns
  • Publications
  • Other

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You can also give general feedback on FICORA's activities.